Cookies Policy

Cookies Policy

  • 1. General Information

    Below, the User is provided with general information about what cookies are and what types of cookies exist.

    What are cookies?

    Cookies and other similar devices, such as pixels, web bugs, etc. are text or image files that are installed in the user's browser when the user accesses an online service.

    Cookies allow, among other things, to store and retrieve information about the user, their browser, their devices and the user's activity on the service to which they are connected.

    What types of cookies are there?

    There are many types of cookies. Below, we offer the user some classifications of them, without necessarily implying that this service uses all these types of cookies:

    a) According to the entity that manages the cookies:

      • First-party cookies: These are those that are sent to the user's device or terminal from the equipment or domain belonging to the owner of a service, and managed by the latter.
      • Third-party cookies: These are those that are sent to the user's device or terminal from a computer or domain that is not managed by the owner of a service, but by a third party that will process the information obtained through the cookies.

b) According to how long they are kept:

  • Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none is recorded on the user's hard drive. The information obtained through these cookies is used to analyse web traffic patterns. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.
  • Persistent cookies: These are stored on your hard drive and are read by our website each time you make a return visit. A persistent cookie has a set expiry date. The cookie will stop working after that date. We generally use them to facilitate shopping and registration services.

c) According to their purpose:

  • Technical cookies: These are strictly necessary cookies such as, for example, those that serve for correct browsing or those that allow payment to be made for goods or services requested by the user or cookies that serve to ensure that the content of the website loads efficiently.
  • Personalisation cookies: These are cookies that allow the user to specify or personalise certain features of a service. For example, defining the language, regional configuration or type of browser.
  • Analytical cookies: These are cookies that allow us to analyse the use of the Website, so that we can measure and improve its operation. They allow us to count the number of unique visitors and perform an analysis of the use of a service in order to measure interest in it or in certain areas of it. For example, an analytical cookie would be used to control the geographical areas from which a higher percentage of users connect, which is the most popular product or service, etc.
  • Advertising and third-party cookies: These are cookies used by social networks, or by external content complements such as Google maps, as well as cookies from advertising companies to publish advertisements relevant to your interests.
  • Behavioural advertising cookies: Are those that allow the management of advertising space in a service. The function of these cookies is to store information on the behaviour of users of a service, in order to subsequently display personalised advertising.

d) Other technologies:

  • Pixels, web bugs or trackers: Also known as tracking pixels, tracking pixel, pixel tag or conversion pixels, web beacons or web beacons. They are tiny 1x1 pixel transparent images that are inserted into a service in order to measure activity. Once a certain page of the service is loaded in a browser, the image will load and this data can be measured. Tracking pixels generally make it possible to know the route taken by a given user IP in an online service.
  • HTML5 storage: This consists of taking advantage of the capabilities of HTML5 technology to store certain parameters in the user's browser that can be used to identify the user's browser.
  • Local shared objects (LSO): Also known as "flash cookies", this consists of storing information without cookies on the user's computer, taking advantage of Adobe Flash Player technology.
  • Etags: This is a mechanism of the HTTP protocol that allows the validation of the cache that the user saves in their browser on a website. This technology is mainly used to save bandwidth, avoiding the downloading of duplicate content. However, it can also be used to recognise the user's browser.
  • Canvas fingerprinting: This consists of the generation of a unique form in the user's browser, taking advantage of the HTML5 web standard technology to identify the user's computer.
  • Font detection: This technique consists of identifying the font configuration of the user's computer to obtain a unique identification of the computer.
  • Browser cache: As its name suggests, this technique consists of storing information in the browser cache.
  • WebGL: This technique makes it possible to take advantage of the capabilities of modern browsers to represent figures in three dimensions in order to obtain a unique identification of the device, due to the different configurations of each one.

2. Specific Information:

Who is responsible for this service?

This Service is the responsibility of ARCANO ALTERNATIVE MARKETS, S.L. (hereinafter, “ARCANO”) with NIF B-85447969, address at Calle José Ortega y Gasset, 29, 28006, Madrid, Spain, and registered in the Mercantile Register of Madrid: Volume 25699, Folio 1, Page M-463208.

What technologies do we use?

Purpose Persistence Origin / Provider More info
Technical 1 year Own N/A
Analytics 1 year Google (*) Link from Google

(*) Providers not located in the European Union or in countries with equivalent data protection legislation.

The information obtained through these cookies is stored on servers of the indicated suppliers, which are located in countries outside the European Union, generally located in the United States, a country whose legislation does not guarantee an adequate level of data protection according to the European authorities. By consenting to the use of these cookies, you also consent to the international transfer of your personal data to the countries of the indicated suppliers.

How to disable or delete cookies?

When accessing the service for the first time, the user will see a cookie notice informing them of the way in which they can give or refuse their consent.

The user can at any time revoke their acceptance by means of the content and privacy configuration options available in each browser.

However, users should bear in mind that if they reject or delete cookies, we will not be able to maintain their preferences and some features will not be operative, so we will not be able to offer them personalised services and each time they use the service they will appear as a new user who will be asked for their authorisation to use cookies.

For more information on the appropriate configuration of cookies and the options for activating, restricting and/or disabling them, you should go to the help section of your browser to find out more:

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this "private mode":

  • Internet Explorer 8 and higher; InPrivate
  • Safari 2 and above; Private Browsing
  • Opera 10.5 and higher; Private Browsing
  • FireFox 3.5 and above; Private Browsing
  • Google Chrome 10 and above; Incognito

How does the use of cookies affect the protection of the user's personal data?

Most cookies collect anonymous information, which does not allow the user's identity to be obtained, although some of the codes that are included are used to identify or individualise the browser of the device used, and the regulations on personal data protection may be applicable. Therefore, we inform you that the information obtained through cookies will be processed for the purposes indicated in this Cookies Policy. Likewise, this information will also be processed by those companies that provide cookies for the purposes indicated in their respective privacy policies.

However, taking into account that these codes do not allow the identification of the User, the rights of access, rectification, deletion, opposition, limitation or portability recognised in the data protection regulations will not be applicable, unless the User is able to provide additional information that allows his or her identity to be linked to the identification codes of his or her cookies.

In the event of considering their right to data protection to have been violated, the user may file a complaint with the Spanish Data Protection Agency (

Further information

The user may ask any question related to the use of cookies that is not answered in this Cookies Policy by emailing [email protected]